Document Newquay - 220413 Complaints Procedure 2022 v1.1.docx

1 Apologies

2 Interests

3 Minutes

4 Matters Arising

5 Open Session for Electors of Newquay – Verbal/Written Questions (15 minutes)

6 Objective 3.2 – Oversee and scrutinise Town Council finances in accordance with Financial Regulations

6.A Asset Register and Operational Inventory Reviews

7 Objective 3.3 - Oversee and scrutinise Town Council legal, governance and statutory responsibilities.

7.A Advice Report (if needed)

8 Objective 3.4 - Develop, maintain and review relevant policies, strategies, procedures and guidance

8.A Review of Policies

8.A.i Persistant or Vexatious Complaints Policy and Complaints Procedure

9 Objective 3.5 - Strategically manage Town Council owned properties and assets

9.A Report from the Working Party (if needed)

10 Objective 3.6 – Internal Audit

10.A Internal Auditor Report and Management Response Report

11 Objective 3.7 - Manage and implement the Town Council Grant scheme

11.A Grant Applications and Grant Award

12 Objective 3.8 - Seek and identify external funding and grant opportunities

12.A Identified external Grant Funding

13 Objective 3.9 - Identify appropriate projects for s106 and CIL funding

13.A S106 and CIL Recommendations

13.A.i Recommendation from the Community and Tourism Committee

14 Objective 3.12 - Assist with the distribution of workloads of each committee and arbitrate on new project management

14.A Committee Referred matters

14.B Town Clerk Referred matters

15 Correspondence

16 Any items referred to this committee from full council or another committee

16.A Recommendation(s) from the Planning and Licensing Committee (Subject to this recommendation being made)

17 Financial Statement (to follow)

18 Any other business (information only)

19 Date of the next meeting